Hedgehogs under 7 weeks old: A $50 non-refundable deposit is required to hold a baby Hedgehog for you. When the baby hedgehog is 7 weeks old, payment is due in full. If the Hedgehog is not paid in full and picked up within 7 days of the available take home date, the $50 non-refundable deposit is forfeited and the hedgehog will be offered to the next person on the waiting list.
Hedgehogs older than 7 weeks: A $50 non-refundable deposit is required to hold a baby Hedgehog for you. The Hedgehog must be paid in full and picked up within 7 days from the date of the deposit, unless other arrangements were made prior to reservation. If the hedgehogs is not picked up within 7 days, $50 non-refundable deposit is forfeited and the hedgehog will be offered to the next person on the waiting list.
Hedgehogs that require shipping: If you require your hedgehog to be shipped to you, it must be paid in full 72 hours before the shipping date. Failure to pay within this time frame will forfeit your deposit and the hedgehog will be posted for sale. If a deposit has been placed, and I learn that you reside in a state that is illegal to own hedgehogs or learn that you intend on breeding or breed hedgehogs (please see No breeding policy), your deposit will be forfeited.
You will also forfeit your deposit and reservation on your hedgehog if you schedule an appointment and NO-SHOW. My time is valuable and there is no excuse for not calling or texting to tell me you can not make your appointment. You will also forfeit your deposit and reservation on your hedgehog if you cancel more than 2 appointments.
If you are not purchasing supplies from us, please send a photo with measurements of your supplies, including heat source, to me, a minimum of 48 hours before pick up. Please, NO 2 tier cages (hedgehogs have bad eyesight and can walk off the ramp or platform and hurt themselves. They can also climb the walls of a higher cage and hurt themselves. I do require aspen bedding or recycled paper bedding like Carefresh, use of other materials will void the Health Guarantee.
Zootown Hedgehogs reserves the right to refuse the sell a hedgehog to people we determine unfit for adoption.
Appropriate Habitat: A cage habitat as outlined by our hedgie care page is required. We do sell a cage package but you are NOT required to buy it from us. However, pictures are required no later than 24 hours before the pick-up date. Failure to provide pictures or to send pictures will result in cancellation of your pick-up appointment.
No tiered or multi level cages, glass tanks or wire bottoms are permitted, they are too dangerous for hedgehogs. As well as under cage heating or heat pads are not permitted.
No Breeding: At this time, all hedgehogs will be sold as a pet and are not for breeding. If my animals are bred intentionally or by accident or the buyer breeds other hedgehogs at their residence the buyer agrees to pay Zootown Hedgehogs $2000.00 for pet contract violation.
We will ALWAYS take back our Hedgies. We don't buy back babies or adults, but we will place them into appropriate homes.
All sales are final on hedgehog supplies.
Health Guarantee: All hedgehogs, bred by Zootown Hedgehogs are guaranteed to be free from congenital problems until 6 months of age.** If a hedgehog dies before the age of 6 months, the original purchase price will be applied to another hedgehog (when one becomes available). A necropsy report from a licensed veterinarian stating the nature of the problem was heredity or present at birth is REQUIRED (please see paragraph below for directions on obtaining a Necropsy from OSU). All veterinary expenses are the responsibility of the pet owner once the hedgehog has been delivered.
There is a Lifetime Guarantee against Wobbly Hedgehog Syndrome (WHS) on all hedgehogs bred by Zootown
Hedgehogs.** Should your hedgehog's necropsy prove positive for WHS, the original purchase price will be applied to another hedgehog. At Zootown Hedgehogs we follow the pedigrees of our hedgies very closely and carefully monitor the health of our breeding stock. However, WHS has an unknown etiology -this means the cause of WHS is unknown. Some speculate it is viral and some believe it is genetic. Truth of the matter is that the cause is completely unknown. Without knowing what causes WHS, it is IMPOSSIBLE to guarantee it will not occur in ANY hedgehog from ANY breeder. Therefore, the only way we can protect your investment is to offer a LIFETIME replacement when a necropsy from OSU diagnosis is WHS upon death (please see paragraph below for directions on obtaining a Necropsy from OSU). While it is heartbreaking to lose a pet, the risk of WHS might be something to consider before choosing a hedgehog as a pet.
** From time to time we adopt out hedgehogs that were not bred by Zootown Hedgehogs. We do not provide health or WHS guarantees on these animals. Your original contract will indicate if your hedgehog was NOT bred by Zootown Hedgehogs.
What to do if your hedgehog dies:
In the event your hedgie dies and you suspect WHS or a genetic anomaly, it is important to get your hedgie prepared and shipped (or driven) to OSU Veterinary diagnostic lab immediately upon death for a proper necropsy.
Step 1: Put your hedgehog in a large Ziploc bag and put in a cool place. DO NOT FREEZE.
Step 2: Line a small box with puppy training pads. Use one puppy training pad to wrap the ice pack. The absorbable side should be directly on the icepack to absorb the condensation.
Step 3: Place your hedgehog on top of the wrapped ice pack. Cover with a few more training pads. Add packing material as necessary to avoid shifting in the box.
Step 4: On the OSU Veterinary Diagnostic Laboratory website http://vetmed.oregonstate.edu/diagnostic/forms you will need to Print and fill out three forms:
Biopsy/Necropsy submission form
OSU Revolving Charge agreement
After you fill out the forms, please put them in a Ziploc bag and put inside the box.
Step 5: Seal up the box and overnight it to the shipping address on the top of the Necropsy submission form. Please note, there are two addresses. One address is for overnight service with the United States Post Office (USPS). The other address is for services through FedEx or UPS or if you would like to personally deliver your hedgehog to the lab.
OSU will email the results to you in about a week. Please forward the PDF file to Zootown Hedgehogs.
I will ship my hedgehogs, weather permitting. The cost to ship 1-3 hedgies on Delta Airlines Cargo is $300 which includes crate, all shipping supplies, bonding bags(in cooler months) and health certificates etc.
I pack my hedgies well, but after I hand them off to the airline, shipping is at your risk.
If you are having a hedgehog shipped to you, the balance on the hedgehog and the shipping fee must be paid within 72 hours of the shipping date. If your invoice is not paid within 72 hours of your shipping date, the deposit is forfeited and the animal will be sold to another person. Absolutely NO exception.
I am able to ship to any location with a Delta Cargo location and to states where hedgehogs are legal.
We also offer Ground shipping from April through October(weather dependent):
The Transporter schedules routes about a month in advance all over the country!
We now have hedgehogs from us living in the following 30 U.S. States and Canada:
British Columbia, Canada
I won't ship to the following locations where Hedgehogs are illegal (4 US States):
The 5 boroughs of New York City
Langley, British Columbia
Policies last updated 09/21/2017